BPKM Contact Us

BPKM (Badan Pengurus Kredit Mikro) is a non-bank financial institution in Indonesia that focuses on providing microcredit to micro and small business owners. If you are a BPKM client or want to become one, you may have questions or need assistance. That’s where the BPKM contact us page comes in. In this article, we will cover everything you need to know about BPKM contact us and how to get in touch with BPKM.

Why Contact BPKM?

As a microcredit institution, BPKM provides loans and other financial services to micro and small business owners in Indonesia. If you are a BPKM client, you may need to contact BPKM for various reasons, such as:

  • Getting more information about BPKM products and services
  • Checking the status of your loan application
  • Requesting a loan disbursement
  • Reporting a problem or complaint
  • Getting help with using BPKM’s online services
  • Updating your personal or business information

Whatever your reason for contacting BPKM, the BPKM contact us page is the place to start.

How to Access BPKM Contact Us

To access the BPKM contact us page, visit the BPKM website at https://bpkm.go.id/. On the homepage, you will see a menu at the top of the page. Click on the “Hubungi Kami” link to go to the BPKM contact us page.

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On the BPKM contact us page, you will find several ways to get in touch with BPKM, including:

  • Call center
  • Live chat
  • Email
  • Physical address
  • Online feedback form
  • Social media

We will cover each of these contact methods in more detail below.

BPKM Call Center

The BPKM call center is the most direct way to get in touch with BPKM. You can call the BPKM call center at 14006 from anywhere in Indonesia. The call center is open from Monday to Friday, from 8:00 AM to 5:00 PM.

When you call the BPKM call center, you will be greeted by a customer service representative who will assist you with your query. Be sure to have your BPKM client ID or loan number ready when you call, as this will help the customer service representative locate your account.

BPKM Live Chat

If you prefer to chat with a customer service representative online, you can use the BPKM live chat feature. To access the live chat, go to the BPKM contact us page and click on the “Chat” button at the bottom of the page.

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The BPKM live chat is available from Monday to Friday, from 8:00 AM to 5:00 PM. When you initiate a chat, you will be connected with a customer service representative who will assist you with your query. You may be asked to provide your BPKM client ID or loan number to help the representative locate your account.

BPKM Email

If you prefer to communicate with BPKM via email, you can send an email to [email protected]. Be sure to include your name, BPKM client ID or loan number, and a detailed message explaining your query or request.

It may take up to 2 business days for BPKM to respond to your email. If your query is urgent, we recommend that you use the BPKM call center or live chat instead.

BPKM Physical Address

If you prefer to visit BPKM in person, you can go to the BPKM head office at the following address:

Badan Pengurus Kredit Mikro
Jl. Mampang Prapatan No. 44
Jakarta Selatan 12790
Indonesia

The BPKM head office is open from Monday to Friday, from 8:00 AM to 4:00 PM. Be sure to bring your BPKM client ID or loan number and a valid ID card when you visit.

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BPKM Online Feedback Form

If you prefer to submit your query or request online, you can use the BPKM online feedback form. To access the feedback form, go to the BPKM contact us page and click on the “Formulir” button at the bottom of the page.

The online feedback form is a simple form that asks for your name, email address, phone number, and message. Be sure to provide as much detail as possible in your message to help BPKM understand your query or request.

BPKM Social Media

BPKM has a presence on several social media platforms, including Facebook and Twitter. You can follow BPKM on these platforms to get updates about BPKM products and services, as well as to ask questions or give feedback.

If you choose to contact BPKM via social media, be sure to use a private message or direct message, rather than a public post or comment. This will help protect your privacy and ensure that BPKM can respond to your query or request.

Final Thoughts

Whether you are a BPKM client or someone who is interested in becoming one, the BPKM contact us page is the place to go for assistance and information. By using the contact methods outlined in this article, you can get in touch with BPKM quickly and easily, and get the help you need to manage your microcredit account.

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