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QNMS AIP Reference Page

QNMS Team Contact Info
QNMS Server Info
QNMS Outage Duties
Sample High Severity Outage Life Cycle
Failover Instructions

QNMS Sentry Instances

Port
Primary

Port
Backup

Application

Callout

Application
Primary

Application
Backup

HLR:9902

CER:9902

QNMS Overall

 

 

 

HLR:9904

CER:9904

Test Instance

 

 

 

HLR:9914

CER:9914

NerveCenter

41895

 

 

HLR:9920

CER:9920

TrapExploder

41895

 

 

HLR:9922

CER:9922

Syslog/Mttrapd

41895

 

 

z1dnp004:9918

Router Live Search & Upsell

49824

(877) 988-5202

2405676251

z1dnp004:9912

Non-QNMS - Jeff Jenkins apps

 

 

 

Concorddh:9912

eHealth DIA/Hosting

50016

concorddh

ear stone

lxomvp78u:9912

eHealth MES-DIA

50016

lxomvp78u

lxomvp78u (console)

321-749-7932

9565089226

lxomvp77u (poller)

QNMS Callout Groups

Group

Apps

Callout #

Email

1

TrapExploder, Nervecenter, Netcool Probes

41895

qnmsaip@centurylink.com

2

Router Live Search, Upsell Tool

49824

qnmsaip2@centurylink.com

4

eHealth

50016

qnmsaip4@centurylink.com

Other Callout Groups

Description

Link

Fault Dev: DEV-NFMS-NETCOOL

82986

Performance Dev: DEV-EHEALTH

67746

NET-NSM-FPM-SYAD Callout

166061

NET-NSM-FPM-SYAD (email no ticket)

nsm-infrastructure@centurylink.com

IT Unix Sysadmin: SERVER MANAGEMENT UNIX OS SUPPORT

86126

Client Notification Group: NS-STAKEPN-QNMS

69853

DBAs: DCO-M_ONCALL-SUP

86268

DBAs (non-critical)

oradspn4@us.ibm.com (or open ticket to group ISDBA-ORACLE)

DCO-EWEBARS (tape backup)

6204 (or open ticket to group DCO-EWEBARS)

CONFIRM PAGES!

/net.qintra.com/NET/confirmation.jsp

Useful Links

NET (Notification and Escalation Tool)
Sentry home page (including documentation)
Central Logging Tool (CLT)
IP Systems website
Computing Support Center (CSC)
QNMS Support Documentation
Big Brother (network sysadmin site)

OID Repository
CTL Intranet Home
sensomobile
5014751417